Welcome to our Support Area.


Our services are so reliable and easy to use, that less than 10% of our clients ever need to contact us. Here you can obtain help, access your invoices and pay due balances 24/7.

We promise:

  • That our staff will be accessible, friendly, and helpful at all times.
  • To respond to all enquiries within 24 hours.
  • To ensure that any mistakes made will be rectified within a resonable time.
  • That you will have access to your own personal account manager.
  • To Listen. Should we fail to fulfil our aims and/or guarantees, we want to know about it so we can improve and remedy any of our short falls. Clients who gives us constructive feedback (good or bad) will receive a credit on their account.
Client Area
Client Area
Click here to edit your details, view billing information and order additional services
Submit Ticket
Submit Ticket
Submit a trouble ticket
Knowledgebase
Knowledgebase
Browse the knowledgebase for frequently asked questions
Support Tickets
Support Tickets
Click here to view current ticket status
Announcements
Announcements
View the latest news and announcements
Downloads
Downloads
View our library of downloads
Domain Availability Checker
Domain Availability Checker
Check the availability of a domain
Server Status
Server Status
Check the status of our server